Privacy Policy
Duelmasters LLC (“we”, “us”, or “our”) operates the website https://www.duelmasters.network and all associated applications and services (collectively, the “Service”).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our Service, and describes your rights and choices in relation to that data.
By using the Service, you consent to the practices described below.
Unless stated otherwise, definitions used in this Privacy Policy have the same meaning as in our Terms & Conditions available at duelmasters.network.


1. Definitions
Service — the online platform, website, and related features provided by Duelmasters LLC at https://www.duelmasters.network.
Personal Data — any information identifying, or capable of identifying, a living person.
Usage Data — information automatically collected during your interaction with the Service (for example, device identifiers, IP address, session length, and pages visited).
Cookies — small text files stored on your browser or device to enable Service functionality and analytics.
Data Controller — Duelmasters LLC, which determines how and why your personal data is processed.
Data Processor (Service Provider) — third parties authorized to process personal data on behalf of Duelmasters.
User or Data Subject — any individual who accesses or uses our Service.


2. Information We Collect
We may collect and process the following categories of information:
Personal Data:
  • Email address
  • Name and surname
  • Phone number
  • Any other identifiers voluntarily provided through forms or communications
Usage Data:
Automatically collected technical data, such as:
  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Session duration, pages visited, and interaction time
Cookies and Tracking Data:
We use cookies, tags, and similar technologies for essential functionality, user preferences, analytics, and security.


3. How We Use Collected Data
We process personal and usage data for the following purposes:
  • To operate, maintain, and improve the Service
  • To notify you about updates or important changes
  • To provide customer support
  • To analyze performance and enhance usability
  • To detect and prevent fraud or abuse
  • To comply with legal obligations
  • To send optional marketing updates or newsletters (you may opt out anytime)


4. Legal Grounds for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), Duelmasters LLC processes your Personal Data only when at least one of the following applies:
  • Processing is necessary to perform a contract with you
  • You have provided explicit consent
  • Processing is required for our legitimate business interests (e.g., Service improvement, fraud prevention)
  • Processing is necessary for legal compliance
  • Processing is required for payment or transaction completion


5. Data Retention
We retain Personal Data only as long as necessary for the purposes set out in this Policy.
Retention periods vary based on:
  • Legal obligations (tax, compliance, AML)
  • Active account usage
  • Dispute resolution or enforcement needs
Usage Data is typically stored for shorter durations unless required for security or diagnostic analysis.


6. International Data Transfers
Your data may be processed or stored in jurisdictions outside your country of residence.
By using the Service, you consent to such transfers, provided they meet appropriate data protection safeguards.
Duelmasters LLC takes reasonable measures to ensure that personal information is securely handled and protected in line with applicable privacy standards.


7. Data Disclosure
We may disclose your information under specific lawful circumstances:
Business Transfers:
If Duelmasters LLC undergoes a merger, acquisition, or restructuring, user data may be transferred to the successor entity under equivalent protection terms.
Legal Compliance:
We may share data to comply with legal requests, government inquiries, or court orders, or to defend our legal rights.
Security and Integrity:
We may disclose limited information to prevent fraudulent activity or ensure user safety.


8. Data Security
We apply technical and organizational security measures to protect your Personal Data.
While we use encryption, secure servers, and access controls, no system is completely secure.
By using our Service, you acknowledge and accept this inherent risk.


9. Cookies and Tracking Technologies
We use several categories of cookies:
  • Session Cookies: for core functionality and session continuity
  • Preference Cookies: to remember settings and choices
  • Security Cookies: to protect against abuse or unauthorized access
You can disable cookies in your browser settings, but doing so may limit Service performance.


10. Your GDPR Rights (EEA Residents)
If you reside in the European Economic Area, you have the following rights regarding your personal data:
  • Access: Request copies of your personal information.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request erasure of data when no longer necessary.
  • Restriction: Limit processing under specific conditions.
  • Portability: Obtain your data in a portable format.
  • Objection: Object to processing based on legitimate interests.
  • Withdrawal of Consent: Withdraw consent at any time for previously authorized activities.
To exercise your rights, contact us at founder@duelmasters.network.
We may require verification of your identity before responding.
If you believe your rights are violated, you may lodge a complaint with your local Data Protection Authority.


11. Analytics and Advertising
We use third-party tools to analyze traffic and improve the Service.
These may include Google Analytics, Meta (Facebook), or similar providers.
All tracking is conducted in accordance with applicable privacy laws, and you may opt out at any time.


12. Google Calendar Integration
If you choose to connect your Google Calendar to manage event participation, you grant Duelmasters access to create, modify, or delete event entries related to tournaments.
This integration is optional and can be disconnected at any time via account settings at https://www.duelmasters.network/settings/account.
Your Google Calendar data is used only for event coordination and is never shared with advertisers or unrelated third parties.
You may contact founder@duelmasters.network for any requests related to calendar data management.


13. Payments
For transactions or paid services, Duelmasters uses third-party payment processors (e.g., Moonpay, UTORG, Paybis, AlchemyPay).
We do not store card or payment credentials.
All payment data is processed directly by the respective payment provider in compliance with PCI-DSS security standards.


14. Children’s Privacy
Our Service is not directed toward individuals under the age of 18.
We do not knowingly collect data from minors.
If you believe a child has provided us with personal information, please contact founder@duelmasters.network so we can promptly remove it.


15. External Links
The Service may contain links to external websites not operated by us.
We are not responsible for the content or privacy practices of such third parties.
Please review their respective Privacy Policies before submitting any information.


16. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes.
When revisions are made, the updated version will be posted at duelmasters.network/privacy, and a notification will appear within the Service.
Material updates may also be communicated by email.
Continued use of the Service after an update constitutes acceptance of the revised version.


17. Contact
For privacy inquiries, data requests, or GDPR rights, please contact:
Email: founder@duelmasters.network
Website: https://www.duelmasters.network


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